These Terms and Conditions explain how we work with you. They apply whether we trade as a sole trader or a limited company. By using our website or services, you agree to these terms.
About Us
DigitalEnablr is a UK-based digital agency operating as a sole trader by Laura Austin. Our full business details are available on our Business Information page.
Our Services
We provide digital marketing and related services. These include digital strategy, audits, content review, website optimisation, email marketing, social media, SEO, PPC, data analysis and the use of digital tools and AI. All services will be agreed in writing before work starts.
Your Responsibilities
You agree to provide accurate information and materials needed to deliver the services. You confirm that you own the rights to any content you supply, or that you have permission to use it.
Fees and Payment
Fees will be agreed in advance. Invoices must be paid within the time stated. We may pause work if payment is overdue.
Intellectual Property
You keep ownership of your existing content and data. We keep ownership of our methods, systems and templates. Once full payment is received, you may use the agreed deliverables for your business.
Confidentiality
Both parties agree to keep confidential information private during the project and after it ends.
Liability
We take reasonable care when providing our services. We are not responsible for losses caused by events outside our control. We are not responsible for indirect or consequential losses.
Termination
Either party may end an agreement by giving written notice in line with the agreed notice period. All work completed up to the end date must be paid for.
Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be handled by the courts of England and Wales.
Privacy Policy
This Privacy Policy explains how we collect and use personal data. We follow the UK General Data Protection Regulation and the Data Protection Act 2018.
What Data We Collect
We may collect names, email addresses, phone numbers, business details, website data and communication records.
How We Use Your Data
We use personal data to:
- Provide our services
- Communicate with you
- Manage contracts and payments
- Improve our website and services
Lawful Basis
We process data based on consent, contract, legal obligation or legitimate interests.
Data Sharing
We do not sell personal data. We may share data with trusted suppliers such as email or analytics providers where needed to deliver our services.
Data Security and Retention
We keep data secure and only for as long as necessary.
Your Rights
You have the right to access, correct or delete your data. You also have the right to object to processing and to withdraw consent.
Contact
You can contact us using the details on our website if you have questions about your data.
Cookie Policy
This Cookie Policy explains how we use cookies on our website.
What Are Cookies
Cookies are small text files stored on your device. They help websites function and collect information.
How We Use Cookies
We use cookies to:
- Make the website work properly
- Understand how visitors use our site
- Improve performance and content
Types of Cookies
- Essential cookies for site operation
- Analytics cookies to measure usage
Managing Cookies
You can manage or block cookies through your browser settings. You can also change your preferences through our cookie banner.
Email and Marketing Compliance
We follow the Privacy and Electronic Communications Regulations.
- We only send marketing emails where valid consent exists or where the soft opt-in applies
- All marketing emails include an unsubscribe option
- We do not send unsolicited marketing messages on behalf of clients
Clients are responsible for ensuring their contact lists are collected and used lawfully.